Customer Service
- Inquiries
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Inquiries
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You can email us anytime with support questions Click here or use your favorite email program and send an email to support@ecigazon.com. You can also call toll free to 1-888-776-3244 (1-888-PRO-ECIG).
- Shipping & Delivery
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Tell us where you would like to ship your order. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.S. Postal Service. Consider how fast you would like to receive your order, and choose a shipping method. Some orders qualify for free shipping.
- Privacy & Security
- Ecigazon.com knows that you care how information about you is used and shared, and we're not in the business of selling customer information. We do not sell customer information to spammers ever.
- Returns & Replacements
- Ecigazon will replace any defective merchandise that falls under our warranty terms.
- Ordering
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Placing an order with Ecigazon.com is easy. You can create an account or checkout as a guest when you place your first order online. (We can by phone)
Here are the steps you need to follow to place an order. If you have any problems when following these steps, please email support@ecigazon.com or call 1-888-776-3244 (1-888-PRO-ECIG).
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- Find the Items You Want
- Add the Items to Your Shopping Cart
- Proceed to Checkout
- Sign In/Create a New Account
- Enter a Shipping Address
- Choose a Shipping Method
- Provide Payment Information and a Password
- Review and Submit Your Order
- Check Your Order Status
- Payment, Pricing & Promotions
- Ecigazon.com accepts most major debit and credit cards. These transactions are run through authorize.net via SSL 256 bit encrypted shopping cart. Ecigazon is a verified authorize.net merchant.
- Viewing Orders.
- You can view your current and previous orders by logging into your account at anytime.
- Updating Account Information
- You can update your account information when logged in at anytime.
